Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

About the team
Amazon Extra Large (AMXL) looks after heavy items like large domestic appliances and furniture. Our team manages the end-to-end supply chain across fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Job ID: 2522001 | Amazon EU Sarl

• Create innovative solutions using data and research to address wider challenges in your organisation
• Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
• Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
• Enhance operational performance on every programme in partnership with your stakeholders
• Build the program management framework that enables AMXL to compare initiatives, plan projects, track and report results across teams.
• Be a governance facilitator that maintains structure, procedures and standard ways of working that follow a common language for project and program delivery
• Build mechanisms to identify risk in a sustainable and scalable way, as well as lead the communication with the business and related stakeholders to identify mitigations or solutions

A day in the life
As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

• Bachelor's degree
• Experience in program or project management
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• PMP certificate